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Cookie Policy

Understanding how Desktoppoint uses tracking technologies to enhance your financial education experience

Last Updated: March 15, 2025

1 What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device to remember information about your visit and preferences. At Desktoppoint, we use various tracking technologies to provide you with a personalized financial education experience.

These technologies help us understand how you interact with our platform, which financial topics interest you most, and how we can improve our educational content. Think of cookies as digital bookmarks that help us remember where you left off in your financial learning journey.

Beyond traditional cookies, we also use web beacons, pixel tags, and similar technologies to gather insights about user behavior and content effectiveness. This data helps us refine our approach to financial education and create more targeted learning experiences.

E Essential Cookies

These cookies are necessary for basic website functionality. They enable core features like user authentication, security, and navigation through our financial learning modules.

F Functional Cookies

These remember your preferences and choices, such as your preferred language settings, course progress, and personalized dashboard configurations.

A Analytical Cookies

We use these to understand how visitors interact with our content, which financial topics are most popular, and where users might need additional support in their learning journey.

M Marketing Cookies

These help us deliver relevant educational content recommendations and measure the effectiveness of our financial literacy campaigns across different channels.

2 How We Use Tracking Data

Our tracking technologies serve specific purposes designed to enhance your financial education experience while respecting your privacy preferences.

Learning Progress Tracking

We monitor which financial concepts you've explored, how long you spend on different topics, and where you might benefit from additional resources. This helps us recommend relevant content and ensure you're building knowledge progressively.

Performance analytics help us identify which educational approaches work best for different learning styles. For example, if visual learners engage more with infographic content about budgeting, we can prioritize similar resources for users with comparable preferences.

We also track technical performance metrics to ensure our platform loads quickly and functions smoothly across different devices and internet connections. This is particularly important for users in Thailand who may have varying connection speeds.

1

Content Optimization: Understanding which financial topics generate the most engagement helps us develop more effective educational materials.

2

User Experience Enhancement: Tracking navigation patterns helps us improve website layout and make financial resources easier to find and use.

3

Security Monitoring: We use tracking data to identify and prevent unauthorized access attempts and protect user accounts and personal information.

4

Technical Support: Error tracking helps us quickly identify and resolve issues that might interfere with your learning experience.

3 Managing Your Cookie Preferences

You have complete control over how cookies and tracking technologies are used during your visits to Desktoppoint. Here's how you can manage these settings across different browsers and devices.

Most web browsers automatically accept cookies by default, but you can modify these settings at any time. Keep in mind that disabling certain cookies may impact some website functionality, particularly features that require remembering your preferences or login status.

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Site Permissions → Cookies and site data

Mobile Device Settings

On mobile devices, cookie settings are typically found within your browser app's privacy or security section. iOS users can also manage tracking through Settings → Privacy & Security → Tracking, while Android users can adjust preferences in Chrome or their default browser settings.

If you choose to disable cookies entirely, you can still access most of our financial education content. However, you may need to re-enter preferences each visit, and some personalized features like course progress tracking won't function properly.

4 Data Retention and Your Rights

We believe in transparency about how long we keep tracking data and what rights you have regarding this information. Our retention policies balance providing you with personalized experiences while respecting your privacy preferences.

Session cookies expire when you close your browser, while persistent cookies may remain on your device for up to two years, depending on their purpose. Essential cookies for security and basic functionality typically have longer retention periods to ensure consistent protection.

Analytical data is aggregated and anonymized after 14 months, meaning we can still understand general usage patterns without connecting specific behaviors to individual users. This helps us continue improving our financial education platform while protecting your privacy.

1

Access Your Data: You can request a summary of what tracking data we've collected about your interactions with our financial education platform.

2

Correct Inaccuracies: If you notice incorrect information in your learning progress or preferences, we can help update these records.

3

Delete Your Information: You can request deletion of your tracking data, though this may reset your course progress and personalized settings.

4

Opt-Out Options: Beyond browser settings, you can contact us directly to opt out of specific types of tracking while maintaining access to our educational content.

We regularly review our data retention practices to ensure we're only keeping information that serves a legitimate educational purpose. When data reaches its retention limit, it's automatically deleted from our systems using secure deletion processes.

5 Third-Party Services and Tracking

Some of our educational features integrate with trusted third-party services that may use their own tracking technologies. We carefully select these partners based on their commitment to privacy and educational value.

For example, we might use analytics services to understand how our financial calculators are being used, or content delivery networks to ensure our educational videos load quickly for users throughout Thailand. These services operate under their own privacy policies, which we encourage you to review.

Educational Content Partners

When we embed educational content from financial institutions or certified educators, these sources may use their own tracking methods. We work only with partners who maintain high privacy standards and provide clear opt-out mechanisms.

Social media integration features, such as sharing successful completion of financial courses, use the respective platform's tracking technologies. These connections are always optional and clearly marked when available.

We regularly audit our third-party relationships to ensure they align with our privacy commitments and provide genuine value to your financial education journey. Any partner that doesn't meet our standards is removed from our platform.

6 Updates to This Policy

As we continue developing new features for financial education and adapting to changing privacy regulations, we may update this cookie policy to reflect these changes.

We'll notify users of significant policy changes through our platform announcements and email communications to registered users. Minor clarifications or technical updates may be implemented directly with updated timestamps on this page.

We recommend reviewing this policy periodically, especially if you have specific privacy concerns or if you notice changes in how our website behaves during your visits. Your continued use of Desktoppoint after policy updates indicates acceptance of the revised terms.

Staying Informed

The most current version of our cookie policy will always be available on this page. We also maintain a summary of recent changes in our privacy center for users who want to track policy evolution over time.

Questions About Our Cookie Policy?

Contact us at info@desktoppoint.com

Call us at +66 38 275 928

Visit our office at 223/3 Kamphaeng Phet, Rattaphum District, Songkhla, Thailand

Contact Information

223/3 Kamphaeng Phet
Rattaphum District
Songkhla, Thailand

Phone: +6638275928

Email: info@desktoppoint.com

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